Role Summary
Reports to: Operations Director
Salary: £55–60,000 + bonus
Hours: Mon–Fri 08:00–17:00
Holidays: 24 days + public holidays
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Why this role matters
This is a pivotal, transformational role, responsible for leading the production team and delivering the step-change that makes Quentor faster, smarter and more consistent.
Working in a fast-paced, high-precision environment, you’ll use data as your compass to improve workflows, evolve the product-development lifecycle, and build a high-performing team. The impact you make will be felt across the whole business — with excellent opportunities for future progression.
What you’ll do
- Own production delivery — plan, schedule and manage manufacture to hit exacting customer specifications for quality, cost and delivery.
- Drive transformation — design, prove and embed production systems and digital shop-floor capture so decisions are driven by accurate, timely data.
- Lead continuous improvement — champion lean and value-engineering initiatives to reduce cycle time, increase machine availability and cut waste.
- Solve problems with data — analyse downtime and performance trends, use root-cause analysis to remove barriers, and turn insight into action.
- Deliver quality and compliance — ensure every product meets regulatory and customer standards and support ISO, quality and environmental requirements.
- Build and develop the team — recruit, train and coach shop-floor talent; foster a safe, collaborative, high-performance culture.
- Manage costs and technology — optimise materials and inventory, partner with procurement and finance, and introduce technology upgrades.
- Be a visible leader — act as a credible interface with senior management, customers and suppliers.
What we’re looking for
- Proven experience in a manufacturing environment with responsibility for production delivery and team leadership.
- Strong knowledge of production planning, ERP/MRP systems and KPI-driven performance management.
- Hands-on experience with lean manufacturing and continuous improvement.
- Excellent planning, communication and problem-solving skills.
- Good knowledge of health & safety practices and HSE standards.
- Proven project and change management experience.
- A people-focused leader with energy, resilience and sound judgement backed by data.
- Relevant manufacturing or engineering qualification.
- Six Sigma or other CI certification (desirable).
- Familiarity with ISO9001 / ISO14001.
The person
You’re a hands-on, structured leader who thrives under pressure and enjoys turning complexity into clarity. You’re commercially aware, resilient, and energised by building teams and processes that deliver exceptional results.
Practical info & benefits
- Newly created, strategic role supporting company growth and long-term succession planning.
- Clear opportunities for career progression as the business scales.
- Must be able to commute to Norwich.
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